Organic Delivery Sydney
Organic Vegetables Only Box each
Personal information we collect
Organic Delivery Sydney recognises the importance of protecting the privacy of our customers, however, there is some personal information we need to collect. Personal information generally includes any information that can be used to personally identify you, such as;
- your name
- email address
- telephone number
We may also share all or some of your information with third parties to perform ad measurement services. This data will be used to improve the reporting of our online conversions driven by ad interactions. For further information on how this data is shared and used, please read Google's Ad Policies.
We may also collect information from you that is not considered personal as it does not identify you personally, such as;
- shopping preferences and shopping history
- marketing preferences including the type of marketing materials you wish to receive and how you would like to receive them.
- information you provide via customer service in relation to products and services,
- responses you may provide as part of a survey,
- device identification information when you use a computer, mobile phone, tablet or other device to use our website.
We store your personal information in our database. This system is password protected and your information is never disclosed to a third party. All reasonable steps are taken to ensure your personal information is protected from misuse, loss, unauthorised access, modification or disclosure.
How we store your credit card information
To ensure protection of your credit card details, credit card payments are processed using a secure, third party payment gateway service run by Shopify. This service is PCI-DSS compliant which is the industry standard for secure credit card payments. Any changes or updates to your payment information need to be made via this gateway. For security purposes Organic Delivery Sydney will not handle any credit card information via phone or email. All credit card details are encrypted and cannot be accessed by our Customer Service Staff.
We may send you direct marketing communications and information about products and services offered by us via email or SMS.
You can manage how you prefer to receive this information in on our website. Alternatively you can opt out of all marketing communications.
Contents listed are a sample only. Actual contents will vary according to seasonal availability.
The produce is very fresh. I was expecting a few more basics eg more potatoes. But overall happy with the veg. The client service was great, when I had a question on delivery they responded really quickly.
Very happy with my first delivery will definitely order again. Veggies were great quality I particularly loved the giant cos lettuce, so green and tasty!
The veggies were fresh and delicious .
I absolutely love the box and produce, I’m never disappointed and always excited about what I get. Great quality and variety - very happy! The BUT - was promised a couple of 10% off when I signed up, there was nowhere to enter the code. When I contacted them after they wouldn’t activate it retrospectively and said use it next time. No ability to use next time as I’m on an auto renewal. I have recommended the boxes to several friends who tried to use the referral links multiple times. They don’t work. When a friend contacted the team for help, it took ages to resolve and I was never credited for the referral. Ironic as they constantly send emails for referrals. So all in all love the product itself but the back end system needs improving.
Carrots were amazing, other produce looked great, and the an item that was not to expected standard was sorted very quickly, excellent customer service.